Privacy Policy
This Privacy Policy discloses how we collect, store and process information or personal data (“Personal Information”) of our customers through the Website. We are committed to protecting the privacy of customers' personal information, and will make every effort and use appropriate measures so that the information that customers provide us during the use of the Website is protected. security and protection from unauthorized access.
However, we do not guarantee to prevent all unauthorized access. In the event of unauthorized access beyond our control, the company shall not be liable in any way for any claim, dispute or damage arising out of or in connection with that unauthorized access.
To better understand the policy on collection, storage and use of personal information of users of this Website, please read the privacy policy below:
1. Purpose and scope of personal information collection
To access and use some services at the Website, you may be required to register with us personal information (Email, Full Name, Contact Number, ...). All information declared must be accurate and legal. Our website does not bear any responsibility regarding the law of declared information. We may also collect information about visits, including the number of pages you view, the number of links (links) you click and other information related to connecting to our Website. We also collect information that the Website browser you use every time you visit the Website, including: IP address, language type, time and addresses accessed.
2. Scope of information use
The information collected through the Website mvrk.vn will help us:
Support customers when buying products
Answer customer questions
Conduct customer surveys
Carry out promotional activities related to the products and services of the Website vn
Customers who need to request support or have questions to be answered want to transfer information to us through Website mvrk.vn, you may be required to register with us for personal information (Email, Full name, etc.) , contact phone number…). All information declared must be accurate and legal. Website mvrk.vn does not bear any responsibility related to the law of declared information.
When necessary, we may use this information to contact you directly in the form of: open letters, orders, thank you letters, technical and security information, .... .
We are committed to using the customer's personal information strictly for the purposes and scope announced. In the event that any scope of use arises outside of the purpose and notice, we will send a notice to the Customer and only use it with the consent of the Customer.
3. Information storage time
We will store the personal information provided by the customer on our internal systems during the course of providing the service to the customer or until the purpose of collection is fulfilled or when the customer requests it. Request to cancel the information provided.
3.1. Persons or organizations that may have access to information
Customers agree that: in case of necessity, the following agencies/organizations/individuals have the right to access and collect their information, including:
Board
Competent state agency
Complainant can prove Customer's violation (if any)
3.2. Address of the unit that collects and manages personal information
MVRK . COMPANY LIMITED
Business Registration License No. 0317254194 issued by the Department of Planning and Investment of Ho Chi Minh City on April 18, 2022
Head office: B52-53 Street 6, Tan Anhui Residential Area, Phuoc Kien Commune, Nha Be District, Ho Chi Minh City, Vietnam
Phone: 032 771 3030
Email: marketing@mvrk.vn
4. Commitment to confidentiality of customer's personal information
We are committed to keeping your personal information secure in any way possible. We will use a variety of information security technologies to protect this information from unintended retrieval, use or disclosure. We recommend that you keep your password-related information confidential and not share it with anyone else. If you use a shared computer with many people, you should log out, or exit all open Website windows.
5. Mechanism for receiving and settling complaints related to personal information
Customers have the right to send complaints about the disclosure of personal information to third parties to the management board of the Website mvrk.vn to the company address or via Email: marketing@mvrk.vn
The company is responsible for taking technical and professional measures to verify the reflected contents.
The processing time for complaints related to personal information is 7 days.
6. Contact Information
We always welcome your comments, contact and feedback about this “Privacy Policy”. If you have any questions, please contact:
Điện thoại: 032 771 3030
Email: marketing@mvrk.vn