Shipping & Delivery

SHIPPING POLICY

Delivery time: 3-5 working days for cities, districts/communes across the country.

For bank transfer, please transfer the order value in advance to Mvrk.vn. Accounts using SMS Banking should receive information immediately. Mvrk.vn will immediately confirm the information and ship the goods to the customer!

Responsibilities of the delivery party (providing logistics services): responsible for the delivery time, the condition of the goods when they reach the customer. In case of an incident due to the fault of the shipper, the shipper is fully responsible and compensated according to the product value. Mvrk.vn will not be responsible for the subjective error of the delivery party, in case of force majeure we will support 50% of the loss.

In case there is a delay in delivery, Mvrk.vn will contact and promptly inform the customer and create an opportunity for the customer to cancel the contract if desired.